Charles started in academia working at Ryerson as a teacher and later heading up the computer labs built for students. He also taught courses at Humber College. When he left Ryerson, he went to work for Gulf Canada putting in microcomputer labs (as they were called at the time) in Montreal, Halifax and St. Johns. This gave employees’ exposure to PC’s. Fast forward a couple of years and Charles left after the Gulf merger with Petro Canada to join Tory’s (currently one of Canada’s largest law firms).
Charles Bennett started as a PC tech with Tory’s 31 years ago when they had about 100 employees. He oversaw their first PC roll out. Tory’s grew significantly over the 16 years as did Charles’ responsibilities. At the height of his career at Tory’s he was the Director of IT with 26 people reporting to him. In those 16 years Charles oversaw the transition through four technology platforms and a merger with a New York firm. By the end of his tenure Tory’s had approximately 700 employees. His biggest accomplishment was to become the technology leader in such a progressive firm where he became a technology mentor to many other law firms in the GTA.
During his tenure with Tory’s, Charles became very active in TLOMA (Toronto Legal Office Manager’s Association) and eventually President. The Law Office Management Association (TLOMA) is a not-for-profit organization for law firm managers and administrators, providing education, professional development, ongoing intelligence, networking opportunities, mentorship and support to over 420 members representing more than 225 law firms throughout Ontario. Charles led many technology presentations as Technology Section Head within TLOMA and brought in a variety of guest speakers to help educate members.
After 16 years Charles decided he needed a new challenge and left Tory’s to complete an MBA at Rotman School of Management to get a better understanding on the business side of organizations.
After completing the MBA, Charles started Triella 13 years ago as a Consulting Business. He felt that he needed to implement the tools that he learned while completing his MBA. His first client was Camp Oochigeas (a camp for children with Cancer) where he provided consulting advice on how to build out their network converting from Apple computers to PC’s and implementing their first fundraising software. It was such a successful partnership that Camp Ooch asked Charles to build their network. So Charles decided to find the right resources to build it. Then, Camp Ooch wanted to know who was going to continue to service their network. This is when Charles decided to build a business that would advise, build and maintain networks for small to mid-size businesses that were under served in the Toronto market with a clear focus on responsiveness.
Over the last 17 years Charles has built a solid Professional IT services firm that services over 65 clients in the GTA and is most proud of his ability to adapt to market changes and the culture of businesses that he services. Charles has led Triella to average client satisfaction rating of 90/100.